OUR SPECIALTIES: •Customer Experience |Website & Social Media Audit •Strategy Development |Brand & Communication Planning |Digital Strategy •Campaign Management |Design & Build |Content Creation •Customer Relationship Management (CRM) |CRM Strategy |Social CRM |Database Management •Search Engine Optimisation (SEO) |Paid Search (PPC) |Organic Search •Data Analytics & Insights |Industry, Consumer & Competitor Research |Monitoring Online Brand Presence •Social Media |Community Management |Influencer Outreach |Real Time Customer Service •Media Planning & Buying |Display, Remarketing, Facebook, Twitter & LinkedIn Advertising •User Experience (UX) |Audits |Personas |Site Maps |User Journeys |Wireframing |Prototyping |Usability Testing